6v999 Privacy Policy — Our Commitment to Protecting Your Data

6v999 (https://6v999.app) is a trusted online betting platform in Bangladesh. We place the highest importance on our members' privacy and consider protecting your personal data a fundamental responsibility.

This privacy policy applies to the 6v999 website, mobile application, and all our digital services. By registering with 6v999 or using our services, you are considered to have agreed to this privacy policy.

This policy is written in plain English so our members can easily understand it. We've avoided complex legal language and chosen clarity instead — because you have the right to know, and we have a responsibility to tell you.

6v999 only collects the information necessary to run our services properly. We never collect excessive or unnecessary data.

We never store your mobile banking PIN, password, or full card number. Payments are processed directly through the relevant mobile banking operator.

6v999 uses your personal information only for specific, legitimate purposes. We never sell or rent your data to third parties for commercial gain.

• Account management: Your information is used for registration, login, password reset, and account verification.
• Transaction Processing: Your payment details are used to process deposits and withdrawals securely.
• Security assurance: Device and IP information is monitored to prevent fraud, hacking, and unauthorized access.
• Customer Support: Your contact details are used to respond quickly to any questions, complaints, or requests.
• Personalised offers: Your usage data is analysed to send you relevant bonuses and promotions based on your betting preferences.
• Responsible Gaming: Your data is reviewed to detect unusual betting patterns and alert you in a timely manner.
• Legal obligations: Data may be disclosed when required by a government regulatory authority.
• Service Improvement: Usage patterns are analysed to continuously improve the platform experience.

6v999 shares your personal information only in very limited circumstances, and only with trusted parties. The following explains exactly when and with whom your data may be shared:

• Payment Processors: Information is shared only as necessary to process transactions with mobile banking services such as Mobile Pay, Nagad, Rocket, or Upay.
• KYC Verification Agency: Limited information may be shared with government-approved verification agencies to confirm your identity.
• Law Enforcement: We are legally required to share information when ordered by a court or upon a valid request from a government authority.
• Technology Service Providers: Server hosting and cybersecurity providers — all operating under strict confidentiality agreements with us.

Outside of the cases listed above, 6v999 will never share your data with any third party under any circumstances. No information is disclosed to any party that has not signed a data agreement with us.

6v999 uses cookies and similar technologies on its website to make your browsing experience smoother and more secure. Cookies are small text files stored on your device.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent core features like login or payments from working properly.

6v999 uses industry-leading security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• 256-bit SSL encryption: All communication on the website and app is encrypted. If you see the 🔒 icon in your browser's address bar, your connection is secure.
• Two-Factor Authentication (2FA): OTP verification at login provides an additional layer of account security.
• Data encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
• Firewall & DDoS protection: Multi-layer firewalls are active at all times to protect our systems against external attacks.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third parties.
• Staff Training: All 6v999 employees have completed data privacy training and have signed confidentiality agreements.
• Data backup: Your account data is stored in secure, encrypted backups.

In the event of a security breach, 6v999 will notify all affected members within 72 hours and take immediate action.

6v999 does not retain your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and business needs.

• Account Information: For the duration the account is active, and for 5 years after closure (for legal compliance).
• Transaction Records: Retained for 7 years in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Conversations: 2 years from the date of resolution.
• Log Files & Technical Data: Up to 12 months.
• Marketing Preferences: Updates take effect immediately once you cancel your subscription.

Once the designated retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

As a 6v999 member, you have several important rights over your own data. We respect these rights and do our best to fulfil them as promptly as possible.